Customer Service Representative

Customer Service Representative

Better Business Bureau…serving Los Angeles and Silicon Valley
The BBB. The 114-year-old, nonprofit BBB has an immediate opening for a Customer Service Representative located in our casual San Jose office -- full of nice folks, working in a fun, supportive atmosphere.
What you will do. You will work independently on consumer complaint files while multi-tasking on various consumer-oriented and business projects, along with managing incoming phone activity,

Requirements. The ideal candidate will exhibit the following:
• A positive attitude with excellent communication and computer skills
• High level of energy, self-motivation and dependability
• Excellent verbal and written communication skills
• Bilingual Spanish a plus
You must also have:
• Two years of customer service experience
• Mandatory: Proficient with Microsoft Office Suite, including Outlook
• Solid work ethics, team compatible, with high standards for honesty and integrity and punctual, good attendance

• Benefits. This is a full-time, staff level position, hourly pay, and we also offer:

• No nights, no weekends, no holidays. 38-hour, Mon-Fri work week
• Paid Time Off plan
• Health insurance plan
• 401K retirement plan with matching, after one year
• Hybrid work from home/office, after training

Apply today. To apply for this position, e-mail us your resume to: info@lasvbbb.org No calls please.
BBB supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.